Customer Testimonials
Klint Hoti and Janice Williams moved things along quickly - inquiry on Sunday night and car delivered next Saturday afternoon. Very patient and knowledgeable as well!
Andy in sales and Janice in finance have been great to work with.
Great service, perfect car
Miguel and the rest of the team at Volvo of Edmonton have made maintaining and servicing our Volvo xc 90 a breeze. They are fast, friendly and consistently go above and beyond to keep our car safely on the road. In a time where good customer service is hard to find, Miguel always seems to surprise and delight us with his commitment to meeting and often exceeding our expectations. Thanks again Volvo.
Best experience I have ever had buying an automobile. Knowledgeable, reactive sales personnel, zero pressure. Klint, who helped me purchase the vehicle, was exceptional. I can honestly say, I will be buying my next vehicle here over any other dealership. I hope they never change.
I would like to thank Denis in sales and Dax and Janice in finance for making the whole experience of purchasing our beautiful Volvo painless and enjoyable. They all went out of their way to make sure I got exactly what I wanted and made me feel like part of the Volvo family.
Excellent experience. Clear explanation regarding finances, packages available. Deep knowlege and expertise showing features and functionality of the vehicle. Politeness one of the best assets I received. Thanks Volvo Edmonton!
The only thing we love more than our Volvo is the service we get at Volvo. They go above and beyond to make sure each experience is great. The very few issues that have come up get solved quickly and collaboratively, the cleaning + detailing they do is so well done, they make sure I have a loaner car that actually fits us and even help switch over the seats when I have my hands full with the kids, which I've never had before. I've mainly worked with Miguel and Merrilee and have only gratitude for them. The entire ...
I have been partnering with Volvo of Edmonton for 3 years now and can say that the dealership, it's leaders, and it's customer service is unlike anything I have ever seen in the auto industry. In a field that so often maintains the status quo and cares only about $$$, the team at Volvo of Edmonton has created a values based culture where both it's customers and staff are given every opportunity to feel understood and cared for. Some of the most amazing people I have ever met all under one roof :).
I recently purchased a certified pre owned 2021 XC90 from Volvo of Edmonton. In spite of being 2 years old, the vehicle looks and feels brand new. Denis in sales made the process easy and comfortable. He has a wealth of knowledge about Volvo and the model I purchased. Would highly recommend him if you are considering a Volvo. Janice in finance was pleasant and professional and walked us through the various options with out any pressure to purchase. I love the car and look forward to many years with it, and highly recommend the dealership.
It was a wonderful experience. Staffs are very knowledgable, friendly and professional. I don't feel pressure to buy. Andy took time to answer all my questions plus looked up information. I will say it is above and beyond service overall. Thank you.
I have purchssed over 9 vehicles in my lifetime and this New 2023 Volvo XC60 B6 Ultimate is the best SUV i have owned. The Sales Person - klint has also been the best sales person I have dealt with in all my car purchases over 30 years. I would reccomend looking at a Volvo if you are really wanting the BEST - and ask for Klint if you love good service.
I’m new to the Volvo family and went for my first oil change today which turned out I was (very) early for. Instead of just being sent away seemingly empty handed, Miguel took the time to make my trip down to the south side worth it. He was incredibly helpful, asking the right questions & walking me through setting up my pre-owned Volvo, which I sadly never got a demo of when I purchased it from another dealer; There were so many features that I had no idea about that certainly enhance my driving/user experience. Thanks Miguel & ...
Sam is the best ever, I highly recommend him if you’re looking for a new vehicle. The service department is fantastic and really helpful. Volvo has always had the most exemplary service and my loyalty is to them.
Excellent service by all!
Phenomenal dealership! Klint helped me purchase a cpo Volvo here. I came from out of city, and when I got home I noticed a small dent. They covered it, no questions. The folks at Volvo of Edmonton are honest and offer a premium dealer experience. If you’re use to getting yanked around by other dealers, I highly recommend you give them a visit.
I’m back selling Volvo cars after a 10 year hiatus, and the first thing I did was trade in my wife’s car for a Volvo XC40. It reassures me to know that she is protected and safe with the blanket of Volvo wrapped around her and the support of Volvo of Edmonton. Having been away for 10 years and then coming back I can say that there is no other dealership like Volvo of Edmonton, the way they look after their staff, their customers and the Volvo brand. If you are considering a Volvo and haven’t visited yet, you ...
Picked up used CPO Volvo car. Our sales person Colin Schellenberg was very helpful during the process of us selecting a vehicle, going over the features, and letting us use in test drives and during delivery. We will recommend that you call him first. Volvo cars are ahead of all other car manufacturers in safety for comparable price range. So let Colin find you car not only matches in styling and appearance but offers more safety for all occupants while on the road.
Above and beyond in service and quality! I bought my first Volvo in 2016, and have been so pleased with my vehicle and service.
Very professional in every area.
Service staff is A+
Too often you’re sold a car and feel an element of regret afterwards…. Not at Volvo Edmonton. The team believes the cars sell themselves… and they do. Not to take away from Sam who helped us out, but he was right. He had all the answers we wanted, he was calm, patient and knew his stuff. I felt good buying a car from Sam and would encourage others to as well.
A very professional and enjoyable process start to finish, look forward to referring people to this dealership.
Bought a new to me XC60 in January. The purchase process was fantastic and I felt respected and appreciated throughout the sale and really appreciated the effort on the part of the finance manager to get me everything I wanted/needed for a great value. I held off on a review until bringing it in for service to see if it was the same, and I’m very pleased to report it’s a seamless and fantastic experience on this side of the house as well. There’s a reason they have awards throughout their dealership and they are well ...
This is the second vehicle we have bought /leased from Volvo of Edmonton. The sales rep we have dealt with both times was very knowledgable and helpful both times. The leasing experience was also excellent, and we want to thank Sam Chehayeb and Anna Marrazzo for their high quality, professional service they provided for us!
Wow what can I say!! I have never had such excellent service nor felt so looked after when buying a vehicle as I did at Volvo of Edmonton. From the receptionist, to Jill my salesperson, to Dax in financing, and Lino in appraisal, I was looked after, heard and completely put at ease in buying my new XC60. At every point on the journey of purchasing, any question or concerns I had were answered and dealt with in a very expedient manner. I would very highly recommend Jill as the sales person to see and Dax the finance guy to ...
It’s not very often you get truly exceptional customer service but I feel compelled to acknowledge Miguel in service for an amazing experience! I came in without an appointment to have our used Volvo we just purchased serviced at this dealership. Miguel set everything up for me very quickly and I’m confident we are in good hands. I am super impressed and excited to come back! Wow 10/10 thanks again 2016 Volvo S60 Kelly
The experience at Volvo of Edmonton was great. The atmosphere is relaxed and the staff are very professional and knowledgeable. The cars are beautiful and I'm really glad I went with Volvo. Thx Dax, Rick & Colin for all you help. Check them out if you shopping for a new vehicle.
This was the most professional vehicle buying experience my wife and I have ever had. From the opening communication online until we took delivery of our 2019 V60 inscription, this was smooth and seamless. Klint, Dax and Lilo made us feel comfortable through the whole process and I would have no qualms about recommending them and their wonderful cars. If you're in the market for a certified pre-owned or brand new luxury vehicle, Volvo of Edmonton needs to be on your shopping list. Thanks for a wonderful experience buying our first Volvo, we absolutely love it.
Purchase process was very disarming, no pressure. Information was provided about every part of the purchase and everyone was super helpful. Registering the car was also taken care of ahead of time by Dax and was seamless. Great service to provide your customers, no waiting in line at the registries! Overall experience was excellent with everyone involved, highly recommend!
Excellent service
Excellent sales service. Trading my '19 S60 in for a leased XC60 was an easy transition. Everyone was friendly and courteous and the process was quick and smooth. I felt like I got the car I wanted instead of getting the car they wanted to sell me. I would highly recommend this dealership.
Excellent service. They went above and beyond to make our experience super smooth.
I had a budget/ a trade in/ and timeline...and all three were met with flying colors. Thank you to the Staff who are professional, friendly and willing to help me . I drove up from Calgary to pick up my vehicle and recommend this dealership to everyone. Thank you
When I first came into the dealership Denis was the first person to greet me. He was honest and worked hard to get me the best possible deal. Denis and financial manager made my purchase easy and stress free!! In the future I will definitely buy another Volvo from him.
Truly fabulous experience. Everyone we dealt with was helpful, straightforward, and exceedingly accommodating. We went to every other luxury dealership in the city and there was no comparison in terms of professionalism. I was dreading buying a new car because I didn’t want to deal with car sales people. This experience couldn’t have been better despite my trepidation. The vehicle is fabulous and the service is exceptional. I actually felt good about giving them my money! Sam was marvellous and a complete breath of fresh air in his field - knowledgeable, thoughtful, attentive, actually listened to our priorities ...
People here are very nice and they know what they are doing!
Thank you so much for the exceptional service at Volvo of Edmonton! Their team is truly amazing! Jesse, Cody, Karl, and Edwin ensured that our appointments go by as smoothly as possible. They all went above and beyond to get us booked in knowing that we are out of town. Additionally they hooked us up with a service loaner to do some shopping. Thank you so much!
The sales personnel were very helpful in answering any questions I had as I was searching for a new vehicle. Since purchasing one they have continued to answer all of my many questions!
love this place .... great people
INCREDIBLE EXPERIENCE!! I was referred to Volvo of Edmonton from several people. Last year I reached out to Jordy and asked for a test drive on some vehicles. Without hesitation we were able to test drive several vehicles over several days. After the test drives they were not salesy in the slightest! They did not bother us at all. A year later I called to purchase a new xc40 r-design. I have been nothing but impressed with the service. They are completely customer focused. It is very refreshing to find a dealership like this. They let the cars sell themselves ...
Very positive experience
What a beauty of a dealership. Volvo has always been ahead of the game in crash test safety
Denis was very patient explaining various things to me multiple times. No pressure sales. Just very friendly.
This was our first time dealing with Volvo of Edmonton. Booked a service appointment through their easy online booking system. When our vehicle was being serviced Merrilee kept me continuously informed. Was presented with multiple options in regards to services, never once feeling pressured. Thank you for the great experience, we will definitely be back.
We recently bought a car from Volvo of Edmonton and left feeling extremely happy with the whole experience, but specifically happy with Denis – our sales representative. Denis is knowledgeable with all things Volvo, was very patient & responsive with all our questions, and never once pressured us into anything. We have and will continue to refer family & friends to Denis based on our experience.
Absolute excellent customer service, communication and professionalism is what you can expect from Volvo Edmonton. From the moment I submitted an online inquiry, through the process of waiting for my dream car to arrive and right until the moment of delivery I was consistently impressed by the service I received. I have purchased 2 new vehicles from other dealerships in the last 3 years and the customer service was consistently terrible. I’m thrilled with my purchase and excited to be a Volvo owner for life. Thank you to Jordy, Janice and Rick for your amazing customer service!
Volvo of Edmonton goes the extra mile. Every time. Upon arriving with my vehicle for diagnostics, (an appointment which was made for me with 24 hours notice), I was met with absolutely perfect customer service and gracious/honest suggestions for my vehicle. In fact, the work needed on my vehicle was highly specialized exhaust work which they were not able to do in house in a timely manner. Rather than suggesting I search for a new vehicle or try to upsell me on unnecessary work (which I have experienced at other dealerships/garages), I was provided with contact information for another ...
The best decision ever to purchase a vehicle from this dealership! Rick, Jordy and Janice went well above and beyond making my vehicle purchase an exceptional experience. This has been the best experience I’ve ever had in purchasing a vehicle. I love the XC40 R design! Thank you all again. If I could I would rate this dealership, Rick, Jordy and Janice a10+. Highly recommend this dealership and will definitely be back for my next vehicle.
I recently had the pleasure of purchasing a used Volvo from this dealership. Klint was my sale rep who was able to answer all my questions and gave me a thorough review of the features of the vehicle upon pickup. I also dealt with Dax in finance who was also a pleasure to deal with. The dealership was able to accommodate me when I arrived with no vehicle and needed to drive somewhere to get my license plate by providing a vehicle. My experience at this dealership was very professional and I would recommend them to anyone asking.
In a day where your semi forced to tip 15 to 18% for medicore or sub par service, it's a breath of fresh air where real service is experienced. I take my 2016 XC90 for servicing there ever since I bought it and experience the same quality and high level of service I don't get anywhere else. My latest experience prompted me to do this review cause I normally don't bother but it was worth posting. Jesse was my service advisor and he was amazing. My last trip I had one of my kids vomit in the back so I ...
Volvo of Edmonton absolutely set the bar across the board for a perfect customer experience. From the moment I reached out about having a sunroof issue fixed with my XC40, they handled the situation immediately & went above and beyond to remedy the situation. I even had flowers delivered. I would like to send out a personal thank you to Mike Norris & the service team for looking after me and my vehicle. I will always recommend Volvo of Edmonton to anyone who is on the hunt for a new ride - This team truly know how to take care ...
We recently bought our second Volvo, 10 years apart. As usual, the quality and service was superb. Curtis was flexible and accommodating to our needs and was able to handle all unanticipated issues with charm and grace. Thank you!
Bought a brand new XC40 from Curtis and had an amazing experience. Very friendly and professional as well as knowledgeable. Would definitely buy from him again.
Fantastic service!
A six star out of five. We've been enjoying the peace of mind while purchasing from Volvo Edmonton. Klint is a stellar salesperson with excellent knowledge and great courtesy. Their dealership is strongly recommended and very happy to deal with.
Replaced a headlight while I waited..no appointment needed..free car wash as well..👍😉
Location is a little inconvenient....but the service team is awesome
I was interested in looking at a new vehicle. I emailed Denis and asked a few questions, and presented him with what kind of vehicle I was interested in. He promptly replied with a list of suitable vehicles, in many different trim levels and options, and we set up a time for me to see them. I drove as many as I could, to which he encouraged me to do, and found exactly what options and trim I wanted. Although they didn't have my dream car on the lot, the team managed to find the exact vehicle I was ...
This dealership is a lesson in how to possibly deliver the best customer experience when buying/leasing a car Polite, respectful and a lot of positive energy and no one trying to hard sell - The team of Klint, Jimmy & Dax is fantastic and patient. Wishing them very very well
Fantastic service and parts manager Edwin is very knowledgeable... He has lots of patience and helps me all the time... I think I will stick to volvo forever...
This was by far the most easy and stress-free car buying experience I have ever done. Rick was awesome and so great. He even drove my new vehicle to mu house and I live in Calgary. In my opinion, buying from Volvo of Edmonton was a brilliant choice and would recommend to anyone. A truly lovely car buying experience....
Always great customer satisfaction
Bought a xc60 today at Volvo Edmonton, had an amazing experience with Jordy. Helpful, friendly, knowledgeable and not pushy at all. Will recommend Jordy at Volvo Edmonton to everyone.
Great place to buy a car
After driving our Hyundai from Saskatoon, SK we noticed a dragging sound while pulling into our hotel across the street. We saw that a section of our underbody cover was dragging. A recent oil change neglected to properly screw back the cover. This obviously added quite a bit of stress, but luckily the good folks at Volvo of Edmonton came to rescue. We pulled in on a Friday afternoon and Luke agreed to have a look. He took the car in and had it fixed for us within 5 minutes, free of charge! Thank you to Luke and the rest of ...
Very good experience here
Called for a simple paint code and was answered by a friendly cheery receptionist, transferred to parts to be answered and NOT put on hold, and a friendly parts dept helped me out. Compared to what Calgary has to offer, its night and day! Keep up the good service!
Lino has been helping my family with their vehicle needs for years. I trust nobody else.
Very nice people