Customer Testimonials

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Google May 19, 2024

I have to say Volvo of Edmonton have proved themselves a fantastic dealership with their service. Initially I was extremely unhappy with my sales experience at this place and felt taken advantage of. I expressed my displeasure and unhappiness with a review and Lino from Volvo gave me a call the same day and was keen and eager to understand what went wrong and how he could make my experience better for me. I really appreciate their solution focused approach and care for all of their customers. He also agreed to pay me my first ask for my old car ...

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Google May 17, 2024

Professional staff! Very friendly and welcoming! I would not go anywhere else!

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Google May 5, 2024

Best dealer ship

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Google May 3, 2024

Absolutely the best experience we have ever had buying a vehicle. Pleasant place, wonderful people, everyone from reception, sales, finance and parts were helpful, knowledgeable and friendly. Dealing with Andy and Lino was nothing but friendly and pleasant from the first visit until we drove away with a super new vehicle. The Volvo totally suits our needs, the right vehicle for our current lifestyle and super fun to drive. Every other vehicle we looked at just could not come close at the price or have the features and options we needed. Nice to deal with people who know the product ...

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Google Apr 28, 2024

The good people at Volvo of Edmonton have gone above and beyond once again! This time the finance department and specifically Janice. I was in a tight time frame to get a lease transferred and Janice set up all the paperwork super quickly and made herself available for additional help day and night! She even helped me at the registries office in her off time after two registries offices didn’t understand the paperwork. She stayed with me until we got it all completed and on time! She clearly understood the time demands and was right there with me to ...

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DealerRater Apr 24, 2024

Rick Livermore was amazing as our Sales Manager. This is our 5th Volvo and we are now die-hard fans. Rick has always given us amazing service. We recommend to all our friends to see Volvo Edmonton and ask for Rick L and Lino M. Thanks again for all you did to make our latest purchase happen.

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Google Apr 23, 2024

volvo edmonton sparkar rumpa!!!! Jordy and Rick and everyone there is amazing to deal with. I’ve bought so many cars in my career and Volvo has been better than them all. This is my 6 Volvo in 15 years. I keep coming back for the latest and greatest. This car will keep me safe on the highways doing comedy shows for years to come.

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Google Apr 17, 2024

I'm on my third Volvo XC60, all purchased from Valentine in Calgary, who always looked after me like family. So when I moved to Edmonton in 2022, I had some trepidation as to whether Volvo of Edmonton could look after me even half as well. Yesterday was my fourth visit, primarily for wheel switching, but I had a couple of concerns and they really came through for me - I was dancing in the dealership! Special thanks to Merrilee and to Cody. When it's time to update my vehicle, guess where I'll be doing that ...

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Google Apr 14, 2024

Knowledgeable staff with upfront pricing.

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Google Apr 12, 2024

Klint is awesome, Janice is fantastic, and Lino helped make the experience excellent

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Google Apr 11, 2024

Best dealer service I’ve experienced! Bought a car in Edmonton, site unseen… gave me all the info I needed to get some comfort and delivered it to Calgary for me. Very happy with the purchase.

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Google Apr 11, 2024

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Google Apr 9, 2024

Most of our experiences here have been amazing. In service Jessie is extremely professional, personable and helpful. They are fair with their recommendations and help and excellent helping with warranty issues if you have any. Sales was good but Curtis left so I can't speak to the current staff. Overall happy to call this our dealer, has kept us here over going to an independent volvo shop.

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Google Apr 9, 2024

Adrian from Volvo was excellent in putting together the deal for my 2024 XC60 Recharge. Told me about all the extra discounts available to me that I wouldn't have found otherwise. Absolutely 0 pressure sales even after noticing cars were flying off the lot every visit I made. Adrian is a very calming presence and always makes times for you even when you can see he's in between customers or multitasking. The dealership was great and all staff were very warm which is not always the case at high-end car dealerships. Would recommend the Volvo, XC60 Recharge with Polestar Optimization (...

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Google Apr 9, 2024

They value great customer service, Adrian M should be your point of contact. He was professional, helpful and knowledgeable.

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Google Apr 6, 2024

Volvo of Edmonton and its staff offer and deliver exemplary service and attitude. A customer-centric service is offered by all staff. I just wish more hospital and community based health services were as good!

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Google Apr 5, 2024

Recently got a XC90 T8 and had the pleasure of working with Klint. The service was outstanding! Klint was knowledgeable, patient, and genuinely invested in helping me find the perfect car for my needs. The dealership itself is clean, welcoming, and stocked with a great selection of vehicles.

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Google Apr 2, 2024

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Google Mar 29, 2024

The service department was amazing in helping me fix my issue. I would highly recommend bringing your vehicle here to be serviced. Marrilee, Miguel, and Jesse were all welcoming, polite, and remembered my name and which vehicle I had. It’s the small details that make me feel appreciated and keep me coming back.

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Google Mar 29, 2024

Merrilee Reid was soooooo amazing! So happy always in a good mood why would i not wanna come back to see them. Went out of her way to help me out. Top notch service!! Thank you so much

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Google Mar 27, 2024

Nice staff and great experience to deal with Volvo dealership in Edmonton

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Google Mar 21, 2024

Evan in parts! Amazing customer service. This guy needs a raise ASAP

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Google Mar 19, 2024

Helpful professional knowledgeable staff

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Google Mar 14, 2024

Had the absolute best experience I've ever had buying a vehicle from the team here. Adrian, Jordy and Janice were all equally amazing to work with and I appreciated their no pressure approach as they helped me navigate the buying process. Beyond pleased with my new V90 and the orange key is brilliant.

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Google Mar 12, 2024

Hands down the best sales and service team in Alberta!

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Google Mar 12, 2024

Great place!

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Google Mar 7, 2024

Nothing but the best customer service for the last 10+ years!!! I get tempted to buy something else once in a while from a different brand, but I could never simply because of the customer service. Please don't ever change!!! Thank you to Jordy, and the entire Volvo team!

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Google Mar 4, 2024

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Google Feb 24, 2024

Excellent! Looking for a car that will fit your needs and want a positive experience buying it? Ask for Andy and get to know the cars here. Andy is knowledgeable and was great to work with, thank you!!

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Google Feb 16, 2024

Not all dealerships are created equal. Every time I bring my car here I leave knowing it's been well taken care of. Edwin and Jesse are amazing, they always go above and beyond to earn your business. Highly recommended!

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Google Feb 16, 2024

We purchased a new Volvo V60 AWD from Edmonton Volvo in 2020 and have found the Service to be exceptional. Merrilee Reid, Assistant Service Manager, is so professional, thorough, and customer service oriented! Richard & Betty B. Rimbey, AB

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Google Jan 29, 2024

Amazing experience with Adrian! We have been many dealerships, the experience with this one is impressive!! The whole sales team make us feel like a family instead of just buy a car. Great job Volvo Edmonton!!

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Google Jan 26, 2024

It is a stomach-dropping feeling when an engine light turns on. It’s an even worse feeling when something unexpected happens after you leave the mechanics. Dealing with some dealerships can be very frustrating. However, our recent service hiccup at this Volvo dealership turned into a positive experience, thanks to Cody, the service manager. He handled our concerns with care and patience, truly listening to every worry. It's moments like these that reaffirm why we chose Volvo for both excellent design and service. The professional attitude and exceptional treatment we received from Volvo, especially Cody, surpassed any other mechanic ...

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Google Jan 10, 2024

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Google Jan 1, 2024

The service we received at Volvo specially from Lino and Klint was above and beyond. We have never had such great customer service from any dealership we have dealt with. They were willing to work with us to resolve any issues and make sure we were satisfied.

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Google Dec 31, 2023

Phenomenal service. Friendly, fair, and no pressure sales. I thoroughly enjoyed dealing with them.

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Google Dec 22, 2023

I just picked up my Vovlo XC40 Recharge yesterday. Klint was awesome, especially showing me everything about the cool SUV. Also thanks to Jordy and Dax for making the buying experience so easy. Klint knows his stuff and made getting into an EV a no-brainer for me. Rick

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Google Dec 12, 2023

The service department and staff always impress me. I do love my XC V60 and there was a very good chance that I would drive a Volvo forever, but the service that caliber of people working there in all departments definitely add to the experience. Thanks again.

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Google Dec 12, 2023

Was a distinct pleasure dealing with Lino and Klint, no pressure just a good honest conversation about beautiful cars.

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Google Dec 8, 2023

Customer service is awesome! Recently purchased a used Volvo. Klint was so helpful and approachable, knew his product and gave me space to decide. No pressure sales were greatly appreciated. I went to get wiper blades after the parts desk was closed, left a bit disappointed but the next day Edwin called me and everything was sorted out very quickly and easily. They even brought the parts to me while I was at work. Above and beyond!

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Google Dec 6, 2023

Sam was great to deal with.

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Google Dec 5, 2023

When my wife and I were looking to get a new vehicle, Volvo of Edmonton was our first and only stop! I worked with Volvo of Edmonton between 2009 and 2019 as a courtesy shuttle driver, so I have a wealth of experience driving Volvos. When the Volvo XC 40 was unveiled, we loved it and we’re biding our time waiting for the right time to be driving our very own Volvo.. Andrew and Anna made the process of trading the old vehicle in and driving off in a preowned certified vehicle, a seamless process. We are very pleased and highly recommend ...

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Google Dec 4, 2023

Recently purchased a 2019 Volvo XC90 privately and popped in to get the Remote Starter app setup. Even though I didn’t purchase the vehicle through this dealership, Jesse in the service department was super friendly and accommodating in helping me get it setup quickly. He even congratulated me on the purchase and welcomed me to the Volvo family. I’ve heard great things about this dealership before and after a short visit I can definitely understand why. I wouldn’t think twice about stopping in to service my vehicle here or purchasing one through this dealership. Great atmosphere and welcoming ...

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Google Dec 1, 2023

Great dealership. Ask for Klint. Was very informed and will do a great job for you I am confident of that.

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Google Nov 28, 2023

Nice cars! Great customer service! 👌

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Google Nov 18, 2023

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Google Nov 16, 2023

Merrilee and Jordan have been wonderful to deal with. As someone who really appreciates top notch customer service service, I can't thank them both enough for their care and attention to detail with my requests. I know I can be quite particular, and neither of them made me that I was being so, and went above and beyond to make sure any concern I had were addressed. For my car, I love my V60 Wagon more than any car I've owned, and I look forward to my relationship with Volvo of Edmonton growing as I continue to own ...

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Google Nov 13, 2023

We have been very happy with our new C40! The sales staff and service folks made the decision to go with Volvo very easy!

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DealerRater Nov 12, 2023

We were Mercedes Owners for 20 years, now we decided to purchase a Volvo XC90; we had a great experience with sales associate Rick, who made this purchase a smooth process for us. Thank you very much !

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Google Nov 7, 2023

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Google Oct 31, 2023

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Google Oct 24, 2023

By far the best experience I have had buying a new vehicle! Adrian assisted me with my purchase of the amazing XC90 Recharge. He went above and beyond. His attention to detail, his care and concern and his down-to-earth professional approach sealed the deal for me. He is not a typical car salesmen and you can tell this vibe comes from the top down. The whole team was a pleasure to work with, from Jordy the manager to Janice in finance. A great experience overall! Hands down the best dealership! I am loving my new Volvo too! Thanks Adrian for ...

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Google Oct 9, 2023

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Google Oct 2, 2023

We have been clients of Volvo Edmonton since 2019. Definitely the best service we ever received. Sam has been our sale consultant from the beginning. Very happy with our Volvo and care we receive from him.

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Google Sep 14, 2023

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Google Sep 8, 2023

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Google Sep 8, 2023

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Google Aug 26, 2023

These folks did good, not too “car salesman” feeling, it was a good experience.

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Google Aug 19, 2023

Great service. Got us in right away and gave a discount

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Google Aug 8, 2023

My recent purchase from this dealership truly went above and beyond in making my car-buying experience smooth, enjoyable, and memorable. First and foremost, I must extend a heartfelt thank you to the salesperson who made this experience truly unforgettable. Mr. Denis Nogue, you are a shining example of professionalism, expertise, and genuine customer care. He listened attentively to my requirements, patiently answered my questions, and guided me through the entire process with unparalleled expertise. Mr. Denis was upfront about pricing, financing options, and all associated costs, making the entire transaction stress-free and straightforward. The showroom itself was impressive, showcasing a ...

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Google Aug 6, 2023

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Google Aug 3, 2023

Denis Nogue gave me lots of great tips for my road trip coming up! Super helpful guy!

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Google Jul 27, 2023

Always great service each and every time I have been in. Always friendly when I call and when I arrive Make you feel like you're welcome To be very honest..... I have owned a few vehicles... Different Brands and Volvo has always been the best.... For sales and for service

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Google Jul 25, 2023

I've been a customer for over 10 years and and recently just purchased my 3rd vehicle. When I need a vehicle that suits my lifestyle and budget, I can trust that Jordy and the team members at Volvo of Edmonton will always be at their best.

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Google Jul 21, 2023

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Google Jul 20, 2023

Great people to deal with, amazing experience!

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Google Jul 16, 2023

Our car was offline on the day of our trip .Though we didn’t have an appointment service desk helped us to resolve the issue through system update.I really would like to appreciate Volvo and the lady at the service desk.Thank you for helping us on time so we didn’t have to change our plan.

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Google Jul 8, 2023

Bought a used V60 last week, beautiful car, Andy was my salesman, great service and Janice was the business manager I dealt with, super fast approval and process. Overall great experience and great service.

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Google Jun 21, 2023

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Google Jun 17, 2023

I highly recommend Volvo of Edmonton. I had a fantastic experience with Sam. He is professional, knowledgeable, and responsive pre and post sale. I live in Calgary and will buy from them in the future. Thanks again!!

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Google Jun 16, 2023

We’ve been clients for a long time and have always recommended this dealership, and specifically our salesperson Rick, to family and friends, but this week Jill and Merilee went above and beyond to take care of us. Thank you for the great experience yesterday!

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Google Jun 14, 2023

Before coming here I looked at so many other dealerships but no one compared. They took care of me from the get go, i didn’t feel smothered by the salesperson, the interaction was so smooth and the approval was seamless. Highly recommend.

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Google Jun 2, 2023

Excellent and knowledgeable service with integrity. I never felt taken advantage of or treated how one might expect to be treated when buying a car. I felt heard in my needs and concerns, and Klint bent over backwards to accommodate our purchase. Excellent experience!

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Google May 27, 2023

Jordy Kupina and the entire team at Volvo of Edmonton goes above and beyond to ensure they provide with the best service. It's been an fantastic experience driving Volvo, knowing you're safe on the road, while enjoying luxuriously comfortable ride with superior performance. The service team is friendly, polite, very knowledgeable, and the entire team at Volvo of Edmonton has earned my trust; I would highly recommend purchasing from this dealership.

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Google May 19, 2023

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Google May 14, 2023

Awesomeness. Amazing service, when you have 4 busy little people it’s tough to get the to do list done while having your vehicle serviced. Volvo Edmonton makes it as easy as possible.

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Google May 9, 2023

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Google May 9, 2023

As out of towners, Volvo of Edmonton has some great service features which was the deciding factor to finally purchase our dream Volvo. We ended up having some odd hiccups with our vehicle early on and truly feel that Andy who did the initial sale showed a genuine deep level of care about our experience and worked to make sure that everything was righted. Both Andy and Jordy got involved to make us feel truly taken care of. Without their actions a lifelong love of the brand could have been damaged. Thanks to the people of Volvo of Edmonton we ...

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Google Apr 26, 2023

We bought a used Volvo XC90 and visited this dealership to get the full inspection so we can get a better idea about our vehicle. And trust me, the service department specially Merrilee Reid, goes above and beyond. We never bought a premium brand before and Volvo people made us realize its not that costly or scary to be Volvo customer. The recommendations are very genuine and I can clearly see that may be in future we can think of sticking to the Volvo. Cheers and Good Luck to the whole Volvo Service Team!

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Google Apr 23, 2023

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Google Apr 18, 2023

Parts department was very helpful. Price is, however, our typical Volvo prices.😊

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Google Apr 16, 2023

Very well maintained and professional staff. Loved dealing with people here and buying a new vehicle from this place. The finance is at a low rate compared to others or other whom I dealt with.

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Google Apr 14, 2023

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Google Apr 14, 2023

Denis was a true pleasure to guide me through the process of finally upgrading my old reliable to a thoughtfully designed Volvo. Denis informed me that Volvo was the first automaker to operate a safety dedicated centre called the Volvo Safety Centre in Sweden. This centre is responsible for many of the safety features we see today like Whiplash Protection. In 2021 the XC60 (my new reliable) was awarded the Top Safety Pick+. As a nurse safety is very important to me, they also have a deal for health care providers! I adore the staff from Leah the receptionist, Denis my ...

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Google Apr 6, 2023

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Google Apr 3, 2023

It was my first Volvo purchase and by far the best one I have had of all the vehicles I have bought. It was a big decision to buy and from start to finish it was a great experience. Klint and Lino answered all questions and made my decision to move forward an easy and reassuring one. The financing team of Janice and Anna were quick and effecient with setting me up. From the time I walked in the door, the whole team made me feel welcome! I would highly recommend anyone looking to get into a Volvo to make ...

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Google Apr 2, 2023

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Google Apr 2, 2023

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Google Mar 29, 2023

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Google Mar 27, 2023

Klint Hoti and Janice Williams moved things along quickly - inquiry on Sunday night and car delivered next Saturday afternoon. Very patient and knowledgeable as well!

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Google Mar 27, 2023

Andy in sales and Janice in finance have been great to work with.

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Google Mar 26, 2023

Great service, perfect car

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Google Mar 26, 2023

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Google Mar 21, 2023

Miguel and the rest of the team at Volvo of Edmonton have made maintaining and servicing our Volvo xc 90 a breeze. They are fast, friendly and consistently go above and beyond to keep our car safely on the road. In a time where good customer service is hard to find, Miguel always seems to surprise and delight us with his commitment to meeting and often exceeding our expectations. Thanks again Volvo.

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Google Feb 26, 2023

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Google Feb 25, 2023

Best experience I have ever had buying an automobile. Knowledgeable, reactive sales personnel, zero pressure. Klint, who helped me purchase the vehicle, was exceptional. I can honestly say, I will be buying my next vehicle here over any other dealership. I hope they never change.

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Google Feb 21, 2023

I would like to thank Denis in sales and Dax and Janice in finance for making the whole experience of purchasing our beautiful Volvo painless and enjoyable. They all went out of their way to make sure I got exactly what I wanted and made me feel like part of the Volvo family.

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Google Feb 16, 2023

Excellent experience. Clear explanation regarding finances, packages available. Deep knowlege and expertise showing features and functionality of the vehicle. Politeness one of the best assets I received. Thanks Volvo Edmonton!

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Google Feb 11, 2023

The only thing we love more than our Volvo is the service we get at Volvo. They go above and beyond to make sure each experience is great. The very few issues that have come up get solved quickly and collaboratively, the cleaning + detailing they do is so well done, they make sure I have a loaner car that actually fits us and even help switch over the seats when I have my hands full with the kids, which I've never had before. I've mainly worked with Miguel and Merrilee and have only gratitude for them. The entire ...

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Google Feb 4, 2023

I have been partnering with Volvo of Edmonton for 3 years now and can say that the dealership, it's leaders, and it's customer service is unlike anything I have ever seen in the auto industry. In a field that so often maintains the status quo and cares only about $$$, the team at Volvo of Edmonton has created a values based culture where both it's customers and staff are given every opportunity to feel understood and cared for. Some of the most amazing people I have ever met all under one roof :).


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