Customer Testimonials
Customer service is awesome! Recently purchased a used Volvo. Klint was so helpful and approachable, knew his product and gave me space to decide. No pressure sales were greatly appreciated. I went to get wiper blades after the parts desk was closed, left a bit disappointed but the next day Edwin called me and everything was sorted out very quickly and easily. They even brought the parts to me while I was at work. Above and beyond!
Sam was great to deal with.
When my wife and I were looking to get a new vehicle, Volvo of Edmonton was our first and only stop! I worked with Volvo of Edmonton between 2009 and 2019 as a courtesy shuttle driver, so I have a wealth of experience driving Volvos. When the Volvo XC 40 was unveiled, we loved it and we’re biding our time waiting for the right time to be driving our very own Volvo.. Andrew and Anna made the process of trading the old vehicle in and driving off in a preowned certified vehicle, a seamless process. We are very pleased and highly recommend ...
Recently purchased a 2019 Volvo XC90 privately and popped in to get the Remote Starter app setup. Even though I didn’t purchase the vehicle through this dealership, Jesse in the service department was super friendly and accommodating in helping me get it setup quickly. He even congratulated me on the purchase and welcomed me to the Volvo family. I’ve heard great things about this dealership before and after a short visit I can definitely understand why. I wouldn’t think twice about stopping in to service my vehicle here or purchasing one through this dealership. Great atmosphere and welcoming ...
Great dealership. Ask for Klint. Was very informed and will do a great job for you I am confident of that.
Nice cars! Great customer service! 👌
Merrilee and Jordan have been wonderful to deal with. As someone who really appreciates top notch customer service service, I can't thank them both enough for their care and attention to detail with my requests. I know I can be quite particular, and neither of them made me that I was being so, and went above and beyond to make sure any concern I had were addressed. For my car, I love my V60 Wagon more than any car I've owned, and I look forward to my relationship with Volvo of Edmonton growing as I continue to own ...
We have been very happy with our new C40! The sales staff and service folks made the decision to go with Volvo very easy!
We were Mercedes Owners for 20 years, now we decided to purchase a Volvo XC90; we had a great experience with sales associate Rick, who made this purchase a smooth process for us. Thank you very much !
By far the best experience I have had buying a new vehicle! Adrian assisted me with my purchase of the amazing XC90 Recharge. He went above and beyond. His attention to detail, his care and concern and his down-to-earth professional approach sealed the deal for me. He is not a typical car salesmen and you can tell this vibe comes from the top down. The whole team was a pleasure to work with, from Jordy the manager to Janice in finance. A great experience overall! Hands down the best dealership! I am loving my new Volvo too! Thanks Adrian for ...
We have been clients of Volvo Edmonton since 2019. Definitely the best service we ever received. Sam has been our sale consultant from the beginning. Very happy with our Volvo and care we receive from him.
These folks did good, not too “car salesman” feeling, it was a good experience.
Great service. Got us in right away and gave a discount
My recent purchase from this dealership truly went above and beyond in making my car-buying experience smooth, enjoyable, and memorable. First and foremost, I must extend a heartfelt thank you to the salesperson who made this experience truly unforgettable. Mr. Denis Nogue, you are a shining example of professionalism, expertise, and genuine customer care. He listened attentively to my requirements, patiently answered my questions, and guided me through the entire process with unparalleled expertise. Mr. Denis was upfront about pricing, financing options, and all associated costs, making the entire transaction stress-free and straightforward. The showroom itself was impressive, showcasing a ...
Denis Nogue gave me lots of great tips for my road trip coming up! Super helpful guy!
Always great service each and every time I have been in. Always friendly when I call and when I arrive Make you feel like you're welcome To be very honest..... I have owned a few vehicles... Different Brands and Volvo has always been the best.... For sales and for service
I've been a customer for over 10 years and and recently just purchased my 3rd vehicle. When I need a vehicle that suits my lifestyle and budget, I can trust that Jordy and the team members at Volvo of Edmonton will always be at their best.
Great people to deal with, amazing experience!
Our car was offline on the day of our trip .Though we didn’t have an appointment service desk helped us to resolve the issue through system update.I really would like to appreciate Volvo and the lady at the service desk.Thank you for helping us on time so we didn’t have to change our plan.
Bought a used V60 last week, beautiful car, Andy was my salesman, great service and Janice was the business manager I dealt with, super fast approval and process. Overall great experience and great service.
I highly recommend Volvo of Edmonton. I had a fantastic experience with Sam. He is professional, knowledgeable, and responsive pre and post sale. I live in Calgary and will buy from them in the future. Thanks again!!
We’ve been clients for a long time and have always recommended this dealership, and specifically our salesperson Rick, to family and friends, but this week Jill and Merilee went above and beyond to take care of us. Thank you for the great experience yesterday!
Before coming here I looked at so many other dealerships but no one compared. They took care of me from the get go, i didn’t feel smothered by the salesperson, the interaction was so smooth and the approval was seamless. Highly recommend.
Excellent and knowledgeable service with integrity. I never felt taken advantage of or treated how one might expect to be treated when buying a car. I felt heard in my needs and concerns, and Klint bent over backwards to accommodate our purchase. Excellent experience!
Jordy Kupina and the entire team at Volvo of Edmonton goes above and beyond to ensure they provide with the best service. It's been an fantastic experience driving Volvo, knowing you're safe on the road, while enjoying luxuriously comfortable ride with superior performance. The service team is friendly, polite, very knowledgeable, and the entire team at Volvo of Edmonton has earned my trust; I would highly recommend purchasing from this dealership.
Awesomeness. Amazing service, when you have 4 busy little people it’s tough to get the to do list done while having your vehicle serviced. Volvo Edmonton makes it as easy as possible.
As out of towners, Volvo of Edmonton has some great service features which was the deciding factor to finally purchase our dream Volvo. We ended up having some odd hiccups with our vehicle early on and truly feel that Andy who did the initial sale showed a genuine deep level of care about our experience and worked to make sure that everything was righted. Both Andy and Jordy got involved to make us feel truly taken care of. Without their actions a lifelong love of the brand could have been damaged. Thanks to the people of Volvo of Edmonton we ...
We bought a used Volvo XC90 and visited this dealership to get the full inspection so we can get a better idea about our vehicle. And trust me, the service department specially Merrilee Reid, goes above and beyond. We never bought a premium brand before and Volvo people made us realize its not that costly or scary to be Volvo customer. The recommendations are very genuine and I can clearly see that may be in future we can think of sticking to the Volvo. Cheers and Good Luck to the whole Volvo Service Team!
Parts department was very helpful. Price is, however, our typical Volvo prices.😊
Very well maintained and professional staff. Loved dealing with people here and buying a new vehicle from this place. The finance is at a low rate compared to others or other whom I dealt with.
Denis was a true pleasure to guide me through the process of finally upgrading my old reliable to a thoughtfully designed Volvo. Denis informed me that Volvo was the first automaker to operate a safety dedicated centre called the Volvo Safety Centre in Sweden. This centre is responsible for many of the safety features we see today like Whiplash Protection. In 2021 the XC60 (my new reliable) was awarded the Top Safety Pick+. As a nurse safety is very important to me, they also have a deal for health care providers! I adore the staff from Leah the receptionist, Denis my ...
It was my first Volvo purchase and by far the best one I have had of all the vehicles I have bought. It was a big decision to buy and from start to finish it was a great experience. Klint and Lino answered all questions and made my decision to move forward an easy and reassuring one. The financing team of Janice and Anna were quick and effecient with setting me up. From the time I walked in the door, the whole team made me feel welcome! I would highly recommend anyone looking to get into a Volvo to make ...
Klint Hoti and Janice Williams moved things along quickly - inquiry on Sunday night and car delivered next Saturday afternoon. Very patient and knowledgeable as well!
Andy in sales and Janice in finance have been great to work with.
Great service, perfect car
Miguel and the rest of the team at Volvo of Edmonton have made maintaining and servicing our Volvo xc 90 a breeze. They are fast, friendly and consistently go above and beyond to keep our car safely on the road. In a time where good customer service is hard to find, Miguel always seems to surprise and delight us with his commitment to meeting and often exceeding our expectations. Thanks again Volvo.
Best experience I have ever had buying an automobile. Knowledgeable, reactive sales personnel, zero pressure. Klint, who helped me purchase the vehicle, was exceptional. I can honestly say, I will be buying my next vehicle here over any other dealership. I hope they never change.
I would like to thank Denis in sales and Dax and Janice in finance for making the whole experience of purchasing our beautiful Volvo painless and enjoyable. They all went out of their way to make sure I got exactly what I wanted and made me feel like part of the Volvo family.
Excellent experience. Clear explanation regarding finances, packages available. Deep knowlege and expertise showing features and functionality of the vehicle. Politeness one of the best assets I received. Thanks Volvo Edmonton!
The only thing we love more than our Volvo is the service we get at Volvo. They go above and beyond to make sure each experience is great. The very few issues that have come up get solved quickly and collaboratively, the cleaning + detailing they do is so well done, they make sure I have a loaner car that actually fits us and even help switch over the seats when I have my hands full with the kids, which I've never had before. I've mainly worked with Miguel and Merrilee and have only gratitude for them. The entire ...
I have been partnering with Volvo of Edmonton for 3 years now and can say that the dealership, it's leaders, and it's customer service is unlike anything I have ever seen in the auto industry. In a field that so often maintains the status quo and cares only about $$$, the team at Volvo of Edmonton has created a values based culture where both it's customers and staff are given every opportunity to feel understood and cared for. Some of the most amazing people I have ever met all under one roof :).
I recently purchased a certified pre owned 2021 XC90 from Volvo of Edmonton. In spite of being 2 years old, the vehicle looks and feels brand new. Denis in sales made the process easy and comfortable. He has a wealth of knowledge about Volvo and the model I purchased. Would highly recommend him if you are considering a Volvo. Janice in finance was pleasant and professional and walked us through the various options with out any pressure to purchase. I love the car and look forward to many years with it, and highly recommend the dealership.
I have purchssed over 9 vehicles in my lifetime and this New 2023 Volvo XC60 B6 Ultimate is the best SUV i have owned. The Sales Person - klint has also been the best sales person I have dealt with in all my car purchases over 30 years. I would reccomend looking at a Volvo if you are really wanting the BEST - and ask for Klint if you love good service.
I’m new to the Volvo family and went for my first oil change today which turned out I was (very) early for. Instead of just being sent away seemingly empty handed, Miguel took the time to make my trip down to the south side worth it. He was incredibly helpful, asking the right questions & walking me through setting up my pre-owned Volvo, which I sadly never got a demo of when I purchased it from another dealer; There were so many features that I had no idea about that certainly enhance my driving/user experience. Thanks Miguel & ...
Sam is the best ever, I highly recommend him if you’re looking for a new vehicle. The service department is fantastic and really helpful. Volvo has always had the most exemplary service and my loyalty is to them.
Excellent service by all!
Phenomenal dealership! Klint helped me purchase a cpo Volvo here. I came from out of city, and when I got home I noticed a small dent. They covered it, no questions. The folks at Volvo of Edmonton are honest and offer a premium dealer experience. If you’re use to getting yanked around by other dealers, I highly recommend you give them a visit.
I’m back selling Volvo cars after a 10 year hiatus, and the first thing I did was trade in my wife’s car for a Volvo XC40. It reassures me to know that she is protected and safe with the blanket of Volvo wrapped around her and the support of Volvo of Edmonton. Having been away for 10 years and then coming back I can say that there is no other dealership like Volvo of Edmonton, the way they look after their staff, their customers and the Volvo brand. If you are considering a Volvo and haven’t visited yet, you ...
Picked up used CPO Volvo car. Our sales person Colin Schellenberg was very helpful during the process of us selecting a vehicle, going over the features, and letting us use in test drives and during delivery. We will recommend that you call him first. Volvo cars are ahead of all other car manufacturers in safety for comparable price range. So let Colin find you car not only matches in styling and appearance but offers more safety for all occupants while on the road.
Above and beyond in service and quality! I bought my first Volvo in 2016, and have been so pleased with my vehicle and service.
Very professional in every area.
Service staff is A+
Too often you’re sold a car and feel an element of regret afterwards…. Not at Volvo Edmonton. The team believes the cars sell themselves… and they do. Not to take away from Sam who helped us out, but he was right. He had all the answers we wanted, he was calm, patient and knew his stuff. I felt good buying a car from Sam and would encourage others to as well.
A very professional and enjoyable process start to finish, look forward to referring people to this dealership.
Bought a new to me XC60 in January. The purchase process was fantastic and I felt respected and appreciated throughout the sale and really appreciated the effort on the part of the finance manager to get me everything I wanted/needed for a great value. I held off on a review until bringing it in for service to see if it was the same, and I’m very pleased to report it’s a seamless and fantastic experience on this side of the house as well. There’s a reason they have awards throughout their dealership and they are well ...
This is the second vehicle we have bought /leased from Volvo of Edmonton. The sales rep we have dealt with both times was very knowledgable and helpful both times. The leasing experience was also excellent, and we want to thank Sam Chehayeb and Anna Marrazzo for their high quality, professional service they provided for us!
Wow what can I say!! I have never had such excellent service nor felt so looked after when buying a vehicle as I did at Volvo of Edmonton. From the receptionist, to Jill my salesperson, to Dax in financing, and Lino in appraisal, I was looked after, heard and completely put at ease in buying my new XC60. At every point on the journey of purchasing, any question or concerns I had were answered and dealt with in a very expedient manner. I would very highly recommend Jill as the sales person to see and Dax the finance guy to ...
It’s not very often you get truly exceptional customer service but I feel compelled to acknowledge Miguel in service for an amazing experience! I came in without an appointment to have our used Volvo we just purchased serviced at this dealership. Miguel set everything up for me very quickly and I’m confident we are in good hands. I am super impressed and excited to come back! Wow 10/10 thanks again 2016 Volvo S60 Kelly
The experience at Volvo of Edmonton was great. The atmosphere is relaxed and the staff are very professional and knowledgeable. The cars are beautiful and I'm really glad I went with Volvo. Thx Dax, Rick & Colin for all you help. Check them out if you shopping for a new vehicle.
This was the most professional vehicle buying experience my wife and I have ever had. From the opening communication online until we took delivery of our 2019 V60 inscription, this was smooth and seamless. Klint, Dax and Lilo made us feel comfortable through the whole process and I would have no qualms about recommending them and their wonderful cars. If you're in the market for a certified pre-owned or brand new luxury vehicle, Volvo of Edmonton needs to be on your shopping list. Thanks for a wonderful experience buying our first Volvo, we absolutely love it.
Purchase process was very disarming, no pressure. Information was provided about every part of the purchase and everyone was super helpful. Registering the car was also taken care of ahead of time by Dax and was seamless. Great service to provide your customers, no waiting in line at the registries! Overall experience was excellent with everyone involved, highly recommend!
Excellent service
Excellent sales service. Trading my '19 S60 in for a leased XC60 was an easy transition. Everyone was friendly and courteous and the process was quick and smooth. I felt like I got the car I wanted instead of getting the car they wanted to sell me. I would highly recommend this dealership.
Excellent service. They went above and beyond to make our experience super smooth.
I had a budget/ a trade in/ and timeline...and all three were met with flying colors. Thank you to the Staff who are professional, friendly and willing to help me . I drove up from Calgary to pick up my vehicle and recommend this dealership to everyone. Thank you