Customer Testimonials
My wife and I recently purchased a used 2022 Volvo XC90 from Edmonton Volvo, and we couldn’t be happier with the experience. Volvo wasn’t initially on our radar for past vehicle purchases, but after reading countless glowing reviews about the team at Edmonton Volvo, we decided to inquire about a used vehicle. Every positive review is absolutely true—this was hands down the best car-buying experience I’ve ever had, even compared to purchasing new vehicles. Our Product Advisor, Klint, was incredible to work with. He exchanged emails with us beforehand, helping us narrow down options based on our ...
I recently purchased an XC40 from Volvo Edmonton. I had tested out several vehicles in the same category, but what cinched my decision was depth of knowledge, patience, and professionalism shown by all the team members I had the pleasure of interacting with. I had endless questions, never once did I feel pressured into making a decision. It truly felt that they were doing their best to find a vehicle that met all my expectations versus seeing me as “just another sale”. Jordy, Lana, and Anna - You all are fantastic and I wish you the best! Thank you for ...
I am always blown away by the customer service at this dealership. Very efficient and friendly and always a smooth process with visit and the help with the loaner vehicle. All the staff are wonderful …. And the service adviser Jesse Selby makes the experience top notch. I am a Volvo customer for life.
Excellent service! I dealt with Klint from sales & Taylor in service. They both went above & beyond! Highly recommended. Thank you so much for making my worries melt away. So helpful & easy to deal with!!
Always great for all the time I have been dealing with them and Jesse has always been a extremely good ambassador for Volvo
Denis and Anna were amazing! From the incredible education we received, the great deals and the amazing experience with finance, we cannot say enough great things about this dealership. And we love our car!
"The customer service at the Volvo dealership in Edmonton was top-notch. From the moment I walked in, I was warmly greeted, and the sales team responded quickly to all my inquiries. They were professional and transparent throughout the entire buying process, with no pressure or rush. It was a fantastic experience all around!"
Very helpful team. Andre sales person was very patient and helpful with us. I would highly recommend this dealership.
I think it would be impossible to find a better service department at any car dealership. Jessie, Miguel and Merrilee have always treated me with complete respect and provide me with a comprehensive explanation of what they are going to have done to my Volvo and then they deliver what is promised. They never "surprise" me with extra costs or other "bad news". I could not be more happy in dealing with them. Thank you, Volvo of Edmonton.
Very impressed with the service. Some items were voluntarily checked and were deemed good saving us money. They also extended our Volvo On call app at no additional cost. I would definitely come back here again.
Just purchased our second Volvo from Volvo Edmonton. The purchase process was very smooth, we enjoyed working with Denis and appreciated his patience with us as we worked through making a decision on a new vehicle. Janice in finance was also wonderful to work with. Overall we’ve had a great experience, but giving 4 stars because our new XC60 had some manufacture issues right away. The issues were taken care of immediately, and Volvo (Denis specifically) even followed up with a gift card for dinner as an apology for the inconvenience. Aside from that hiccup, we’re very happy with ...
Been dealing VOE since 2010. Five SUV's and cars later speaks for itself. Dealing with the same team over all these years has been welcoming. Not dealing with transient car salesman is always a pleasure!!!
A.friendly and hospitable staff! Honest.communication. Professionalism and service.integrity! Highly recommend.
I had the pleasure of dealing with Jordy who was fantastic and very professional. I would recommend this dealership any day of the week. I truly appreciate my experience.
Amazing customer service from start to finish! Thank you to the whole team at Volvo.
Excellent dealership. Sales staff listen to the customer and don't try to upsell. It is refreshing to interact with staff who thoroughly know the line of cars they sell. This is our second purchase. We are keeping our first Volvo partly because of the wonderful after sale treatment we have received, especially from the service department. Our home fleet is now entirely Volvo, because of the fine folks at Volvo of Edmonton.
I purchased my first Volvo last year with Volvo Edmonton and the service from purchase to maintenance has been wonderful. The purchasing process was smooth and comfortable (which is normally not so, especially as a woman). I then had to bring my car in for service this past week and also had an incredible experience. I was able to get a loaner for the day, even though my car was repaired earlier than anticipated. They forgot to provide me with a part that was missing to change a spare tire, so when I called the following day, they offered to ...
I came in to see a few cars they had for sale, after being treated poorly at another dealership. Klint Hoti was incredibly helpful at helping me figure out what I wanted, and was more than accommodating to send me on test drives in various powertrains and trims. He was able to locate the exact spec of car I wanted for a fair price, and was able to process the deal quickly and painlessly. Lino, the GM was cheerful and good to deal with, and Anna, in finance, made the paperwork a breeze. I had never considered a Volvo car ...
I recently brought my Volvo in for a regular maintenance appointment and had an excellent experience. The service team was professional and efficient, ensuring my vehicle was in top shape. While I was there, I also met with Rick to discuss future lease options. Rick was straightforward and honest. I really appreciated his transparency and integrity, which made me feel confident about returning when the time is right. Overall, a very positive experience with both the maintenance team and Rick. Highly recommend!
I want to thank Merrilee Reid and the team at Volvo for jumping into action when I brought my s90 in for some very concerning noises, which ended up being a faulty oil trap. I had no appointment, but was still taken care of as though I did. I called a separate dealership beforehand and was told I would have to wait a week just for diagnosis. Volvo took me in and had everything fixed within 2 hours. Thank you Merrilee, and thank you Volvo!
The service advisor Jesse was fantastic. I needed two loose tires changed over in a pinch and he made the process very easy, he quoted a time frame and delivered earlier than expected with great communication. The tech working on my tires has an attention to detail, tire lined up nicely so there’s only weights on the back and the tires to manufacturer spec pressure. Quick, proper and professional
Had a great experience leasing my new Volvo The staff was very knowledgeable and the service was great Can only recommend them Thanks again
The service department is exceptional. They make drop off and pick up seamless and efficient. I can’t say enough about their service team but a special shout out to Miguel Meyer. Thanks for everything you all do to make the inconvenience of getting a vehicle serviced so much easier!
Anna in Finance is very helpful, what a lovely Volvo store! Excellent service, go here if you're in the market for any clean SUV, sedan!!
They are always nice and kind. All workers are know their job and they always try to make it easy for customers.
Absolutely incredible staff, maintenance, customer service and experience. Easy and honest communication from this team and support that goes above and beyond my expectations. Thank you so much!
Always great service!!!
I have to say Volvo of Edmonton have proved themselves a fantastic dealership with their service. Initially I was extremely unhappy with my sales experience at this place and felt taken advantage of. I expressed my displeasure and unhappiness with a review and Lino from Volvo gave me a call the same day and was keen and eager to understand what went wrong and how he could make my experience better for me. I really appreciate their solution focused approach and care for all of their customers. He also agreed to pay me my first ask for my old car ...
Professional staff! Very friendly and welcoming! I would not go anywhere else!
Best dealer ship
Absolutely the best experience we have ever had buying a vehicle. Pleasant place, wonderful people, everyone from reception, sales, finance and parts were helpful, knowledgeable and friendly. Dealing with Andy and Lino was nothing but friendly and pleasant from the first visit until we drove away with a super new vehicle. The Volvo totally suits our needs, the right vehicle for our current lifestyle and super fun to drive. Every other vehicle we looked at just could not come close at the price or have the features and options we needed. Nice to deal with people who know the product ...
The good people at Volvo of Edmonton have gone above and beyond once again! This time the finance department and specifically Janice. I was in a tight time frame to get a lease transferred and Janice set up all the paperwork super quickly and made herself available for additional help day and night! She even helped me at the registries office in her off time after two registries offices didn’t understand the paperwork. She stayed with me until we got it all completed and on time! She clearly understood the time demands and was right there with me to ...
Rick Livermore was amazing as our Sales Manager. This is our 5th Volvo and we are now die-hard fans. Rick has always given us amazing service. We recommend to all our friends to see Volvo Edmonton and ask for Rick L and Lino M. Thanks again for all you did to make our latest purchase happen.
volvo edmonton sparkar rumpa!!!! Jordy and Rick and everyone there is amazing to deal with. I’ve bought so many cars in my career and Volvo has been better than them all. This is my 6 Volvo in 15 years. I keep coming back for the latest and greatest. This car will keep me safe on the highways doing comedy shows for years to come.
I'm on my third Volvo XC60, all purchased from Valentine in Calgary, who always looked after me like family. So when I moved to Edmonton in 2022, I had some trepidation as to whether Volvo of Edmonton could look after me even half as well. Yesterday was my fourth visit, primarily for wheel switching, but I had a couple of concerns and they really came through for me - I was dancing in the dealership! Special thanks to Merrilee and to Cody. When it's time to update my vehicle, guess where I'll be doing that ...
Knowledgeable staff with upfront pricing.
Klint is awesome, Janice is fantastic, and Lino helped make the experience excellent
Best dealer service I’ve experienced! Bought a car in Edmonton, site unseen… gave me all the info I needed to get some comfort and delivered it to Calgary for me. Very happy with the purchase.
Most of our experiences here have been amazing. In service Jessie is extremely professional, personable and helpful. They are fair with their recommendations and help and excellent helping with warranty issues if you have any. Sales was good but Curtis left so I can't speak to the current staff. Overall happy to call this our dealer, has kept us here over going to an independent volvo shop.
Adrian from Volvo was excellent in putting together the deal for my 2024 XC60 Recharge. Told me about all the extra discounts available to me that I wouldn't have found otherwise. Absolutely 0 pressure sales even after noticing cars were flying off the lot every visit I made. Adrian is a very calming presence and always makes times for you even when you can see he's in between customers or multitasking. The dealership was great and all staff were very warm which is not always the case at high-end car dealerships. Would recommend the Volvo, XC60 Recharge with Polestar Optimization (...
They value great customer service, Adrian M should be your point of contact. He was professional, helpful and knowledgeable.
Volvo of Edmonton and its staff offer and deliver exemplary service and attitude. A customer-centric service is offered by all staff. I just wish more hospital and community based health services were as good!
Recently got a XC90 T8 and had the pleasure of working with Klint. The service was outstanding! Klint was knowledgeable, patient, and genuinely invested in helping me find the perfect car for my needs. The dealership itself is clean, welcoming, and stocked with a great selection of vehicles.
The service department was amazing in helping me fix my issue. I would highly recommend bringing your vehicle here to be serviced. Marrilee, Miguel, and Jesse were all welcoming, polite, and remembered my name and which vehicle I had. It’s the small details that make me feel appreciated and keep me coming back.
Merrilee Reid was soooooo amazing! So happy always in a good mood why would i not wanna come back to see them. Went out of her way to help me out. Top notch service!! Thank you so much
Nice staff and great experience to deal with Volvo dealership in Edmonton
Evan in parts! Amazing customer service. This guy needs a raise ASAP
Helpful professional knowledgeable staff
Had the absolute best experience I've ever had buying a vehicle from the team here. Adrian, Jordy and Janice were all equally amazing to work with and I appreciated their no pressure approach as they helped me navigate the buying process. Beyond pleased with my new V90 and the orange key is brilliant.
Great place!
Nothing but the best customer service for the last 10+ years!!! I get tempted to buy something else once in a while from a different brand, but I could never simply because of the customer service. Please don't ever change!!! Thank you to Jordy, and the entire Volvo team!
Excellent! Looking for a car that will fit your needs and want a positive experience buying it? Ask for Andy and get to know the cars here. Andy is knowledgeable and was great to work with, thank you!!
Not all dealerships are created equal. Every time I bring my car here I leave knowing it's been well taken care of. Edwin and Jesse are amazing, they always go above and beyond to earn your business. Highly recommended!
We purchased a new Volvo V60 AWD from Edmonton Volvo in 2020 and have found the Service to be exceptional. Merrilee Reid, Assistant Service Manager, is so professional, thorough, and customer service oriented! Richard & Betty B. Rimbey, AB
Amazing experience with Adrian! We have been many dealerships, the experience with this one is impressive!! The whole sales team make us feel like a family instead of just buy a car. Great job Volvo Edmonton!!
It is a stomach-dropping feeling when an engine light turns on. It’s an even worse feeling when something unexpected happens after you leave the mechanics. Dealing with some dealerships can be very frustrating. However, our recent service hiccup at this Volvo dealership turned into a positive experience, thanks to Cody, the service manager. He handled our concerns with care and patience, truly listening to every worry. It's moments like these that reaffirm why we chose Volvo for both excellent design and service. The professional attitude and exceptional treatment we received from Volvo, especially Cody, surpassed any other mechanic ...
The service we received at Volvo specially from Lino and Klint was above and beyond. We have never had such great customer service from any dealership we have dealt with. They were willing to work with us to resolve any issues and make sure we were satisfied.
Phenomenal service. Friendly, fair, and no pressure sales. I thoroughly enjoyed dealing with them.
I just picked up my Vovlo XC40 Recharge yesterday. Klint was awesome, especially showing me everything about the cool SUV. Also thanks to Jordy and Dax for making the buying experience so easy. Klint knows his stuff and made getting into an EV a no-brainer for me. Rick
The service department and staff always impress me. I do love my XC V60 and there was a very good chance that I would drive a Volvo forever, but the service that caliber of people working there in all departments definitely add to the experience. Thanks again.
Was a distinct pleasure dealing with Lino and Klint, no pressure just a good honest conversation about beautiful cars.
Customer service is awesome! Recently purchased a used Volvo. Klint was so helpful and approachable, knew his product and gave me space to decide. No pressure sales were greatly appreciated. I went to get wiper blades after the parts desk was closed, left a bit disappointed but the next day Edwin called me and everything was sorted out very quickly and easily. They even brought the parts to me while I was at work. Above and beyond!
Sam was great to deal with.
When my wife and I were looking to get a new vehicle, Volvo of Edmonton was our first and only stop! I worked with Volvo of Edmonton between 2009 and 2019 as a courtesy shuttle driver, so I have a wealth of experience driving Volvos. When the Volvo XC 40 was unveiled, we loved it and we’re biding our time waiting for the right time to be driving our very own Volvo.. Andrew and Anna made the process of trading the old vehicle in and driving off in a preowned certified vehicle, a seamless process. We are very pleased and highly recommend ...
Recently purchased a 2019 Volvo XC90 privately and popped in to get the Remote Starter app setup. Even though I didn’t purchase the vehicle through this dealership, Jesse in the service department was super friendly and accommodating in helping me get it setup quickly. He even congratulated me on the purchase and welcomed me to the Volvo family. I’ve heard great things about this dealership before and after a short visit I can definitely understand why. I wouldn’t think twice about stopping in to service my vehicle here or purchasing one through this dealership. Great atmosphere and welcoming ...
Great dealership. Ask for Klint. Was very informed and will do a great job for you I am confident of that.
Nice cars! Great customer service! 👌
Merrilee and Jordan have been wonderful to deal with. As someone who really appreciates top notch customer service service, I can't thank them both enough for their care and attention to detail with my requests. I know I can be quite particular, and neither of them made me that I was being so, and went above and beyond to make sure any concern I had were addressed. For my car, I love my V60 Wagon more than any car I've owned, and I look forward to my relationship with Volvo of Edmonton growing as I continue to own ...
We have been very happy with our new C40! The sales staff and service folks made the decision to go with Volvo very easy!
We were Mercedes Owners for 20 years, now we decided to purchase a Volvo XC90; we had a great experience with sales associate Rick, who made this purchase a smooth process for us. Thank you very much !
By far the best experience I have had buying a new vehicle! Adrian assisted me with my purchase of the amazing XC90 Recharge. He went above and beyond. His attention to detail, his care and concern and his down-to-earth professional approach sealed the deal for me. He is not a typical car salesmen and you can tell this vibe comes from the top down. The whole team was a pleasure to work with, from Jordy the manager to Janice in finance. A great experience overall! Hands down the best dealership! I am loving my new Volvo too! Thanks Adrian for ...
We have been clients of Volvo Edmonton since 2019. Definitely the best service we ever received. Sam has been our sale consultant from the beginning. Very happy with our Volvo and care we receive from him.
These folks did good, not too “car salesman” feeling, it was a good experience.
Great service. Got us in right away and gave a discount
My recent purchase from this dealership truly went above and beyond in making my car-buying experience smooth, enjoyable, and memorable. First and foremost, I must extend a heartfelt thank you to the salesperson who made this experience truly unforgettable. Mr. Denis Nogue, you are a shining example of professionalism, expertise, and genuine customer care. He listened attentively to my requirements, patiently answered my questions, and guided me through the entire process with unparalleled expertise. Mr. Denis was upfront about pricing, financing options, and all associated costs, making the entire transaction stress-free and straightforward. The showroom itself was impressive, showcasing a ...
Denis Nogue gave me lots of great tips for my road trip coming up! Super helpful guy!
Always great service each and every time I have been in. Always friendly when I call and when I arrive Make you feel like you're welcome To be very honest..... I have owned a few vehicles... Different Brands and Volvo has always been the best.... For sales and for service
I've been a customer for over 10 years and and recently just purchased my 3rd vehicle. When I need a vehicle that suits my lifestyle and budget, I can trust that Jordy and the team members at Volvo of Edmonton will always be at their best.